Weghetk for Service Providers

Privacy Policy & Terms of Service

Last Updated: June 4, 2026

Privacy Policy

By using the Weghetk for Service Providers app, you agree to the terms of this Privacy Policy. The app administration values its partners' privacy and is committed to protecting personal data in accordance with the applicable regulations in the Kingdom of Saudi Arabia, including the Personal Data Protection Law issued by the Saudi Authority for Data and Artificial Intelligence (SDAIA), and all relevant legislation.

Definitions

  • App: Weghetk for Service Providers application with all its features and electronic services.
  • Service Provider (You): Any natural or legal person using the app to manage bookings and provide maritime services.
  • User (Customer): The end beneficiary of the service provided through the app.
  • Personal Data: Any information that identifies or can identify the service provider directly or indirectly.

Data Collected

  • Basic identity data: name, phone number, email.
  • Location Data: We collect precise location data when you drop a pin on the map. This is used strictly to show customers the exact meeting point or marina for your boat/trip.
  • Media Content (Photos & Videos): We collect photos and videos that you upload to the application to showcase your maritime trips and boats to customers.
  • Boat and trip data and their schedules.

Use of Data

  • Enabling the service provider to manage bookings and display services to customers.
  • Communication regarding confirmations, alerts, and technical support.
  • Processing complaints and disputes when necessary.

Data Sharing

  • Data is not sold or rented to any third party.
  • Some basic data (such as the service provider's name and boat data) is shared with customers to complete the booking.
  • Data may be shared with official authorities upon request in accordance with regulations.

Third-Party Payout Provider: All Service Provider onboarding, payout processing, and bank account/IBAN collection are securely transmitted to and handled exclusively through EdfaPay, a licensed third-party financial payment and payout provider in the Kingdom of Saudi Arabia. The App does not permanently store raw banking data on its servers, nor does it manually process financial transactions outside of EdfaPay's secure infrastructure.

Data Protection

The administration employs technical and organizational measures to protect data from unauthorized access, loss, or tampering.

Service Provider Rights

  • Request access to their data.
  • Request correction or update of data.
  • Request deletion of data and account closure.

For requests, contact us via:

Changes to Policy

The administration reserves the right to modify this policy, and service providers will be notified via the app or email.

Terms of Service

Definitions

  • App: Weghetk for Service Providers application with all its electronic services.
  • Service Provider (You): Any person or entity registered in the app to provide maritime services.
  • Administration: The app administration as the technical intermediary between the customer and the service provider.

Nature of Service

  • The app is an electronic platform that enables maritime service providers (yachts, boats, jet skis, fishing, diving, etc.) to display their services and receive bookings from customers.
  • The app is merely a technical intermediary to facilitate booking and is not an owner or direct provider of the displayed services.

Registration and Usage Terms for Service Provider

  • The service provider is committed to providing the service as described to the customer in the app and ensuring its quality and safety.
  • Available schedules and service prices must be continuously updated to avoid double bookings.
  • Use of the app for any illegal purposes or to provide services contrary to the regulations in force in the Kingdom is prohibited.

Bookings

  • The service provider is committed to executing confirmed bookings through the app.
  • Cancellation or modification by the customer or service provider before booking deadline.

Limitation of Liability

  • The service provider bears full responsibility for any injuries, damages, or losses arising during the provision of the service and must provide necessary insurance and safety equipment.
  • The app does not bear responsibility for the quality of the service provided or any dispute between the service provider and the customer.
  • The administration has the right to suspend the service provider's account in case of violation of terms or receipt of repeated customer complaints.

Intellectual Property Rights

  • All rights related to designs, logos, and technical content are reserved to the app administration.

Modifications

The administration has the right to modify the terms, and continued use constitutes acceptance of the modifications.

Governing Law and Jurisdiction

  • These terms are subject to the laws of the Kingdom of Saudi Arabia.
  • Saudi courts have jurisdiction to hear any dispute.

Reports & Complaints

The Weghetk app administration is committed to providing a fair and transparent work environment and cares about all reports and complaints, whether submitted by or against service providers.

What the Report or Complaint Includes

  • Technical difficulties or problems using the service provider app.
  • Complaints from the service provider regarding customers or bookings.
  • Reports and complaints from customers against service providers and management's follow-up to resolve them.

Submission Mechanism

Important Notes

  • Reports are processed with complete confidentiality and objectivity.
  • The service provider may be required to provide evidence or reports in case of a complaint against them to resolve the dispute.

Communication & Technical Support

The Weghetk app administration strives to provide the best levels of technical support to our partners and provides the following official communication channels:

For Suggestions and Inquiries

About Weghetk for Service Providers

Weghetk for Service Providers is an electronic application dedicated to our partners from maritime service providers within the Kingdom of Saudi Arabia, designed specifically to facilitate managing their business and expanding their customer base with flexibility and efficiency.

Features Offered to Our Partners

  • Easy and direct management of trip schedules and available times.
  • Dashboard for tracking bookings.
  • Access to a wide range of customers seeking maritime activities.
  • Ability to add various services (yachts, boats, jet skis, fishing trips, etc.).
  • Continuous technical support for partners to ensure business success.

How It Works

The app connects the customer with the service provider automatically and reliably, helping reduce administrative effort so the partner can focus on providing a distinctive maritime experience for their customers.

Our Message to Partners

Working hand in hand with you to elevate the maritime tourism sector in the Kingdom and providing modern technical tools that contribute to growing your business and achieving shared success.

Contact Methods for Success Partners